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Products overview
  • Products Overview

    Loftware helps businesses of all sizes manage labeling across their operations and supply chain. Whether you have five printers or thousands, looking for cloud or on-premise, we've got a labeling solution that fits your business requirements.

  • Improve your labeling process

    As business environments become more global and complex, companies need to look at labeling differently to keep pace with evolving technologies and to meet the demands of new multi-faceted, dynamic supply chains.

  • Why artwork management in 90 seconds

    Save time and avoid errors by eliminating manual processes such as email and spreadsheets that don't manage packaging artwork well.

Solutions overview

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Customer center

  • Migrate your solution

    Loftware Printer Server (LPS) has announced its retirement date, and most companies are moving their labeling solution to the Cloud.

  • Submit a support ticket

    Open a service case online for technical assistance with troubleshooting, break-fix requests, and other product issues.

  • Academy

    Improve your skills and learn best practices in our self-directed online training.

Partners & Alliances

  • Become a Loftware Channel partner

    Use Loftware NiceLabel labeling software, available in the cloud or on-premise, to win and unlock more opportunities for selling printers, mobile computers, supplies and services. 

  • Become a Loftware Alliance Partner

    Join the Loftware Alliance Program, a community of Independent Software Vendors and manufacturers of printers and other hardware, who need to execute labeling painlessly.

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203 Troubleshooting Spectrum

Duration: 4 hours

Learn how to troubleshoot and resolve problems in Spectrum using the tools included with Spectrum, elevate logging, pinpoint problem processes within the printing routines, and find label problems before they are problems in production.

This session is recommended for:

  • Label designers and approvers
  • Spectrum server administrators
  • Spectrum program administrators

Prerequisites

Completing the Basic Label Design Workshop is recommended.

  • Internet Access
  • Exercise workbooks – provided by your instructor.

Learning goals

You’ll learn:

  • How to find and resolve problems in Spectrum
  • How to gather information
  • How to configure troubleshooting for specific process information

Agenda

  • Troubleshooting Strategy and Tactics

  • Gathering Troubleshooting Information - Errors and Logs

  • Troubleshooting Print Job Issues

  • Logging and Log4j2

  • Troubleshooting Using Status